Legal
Privacy Policy
This policy explains what we collect when you order from dreamybouquet.com, why we need it, and how we protect it. The short version: we use your data to deliver your gift and nothing else.
What we collect
Only what a delivery genuinely requires:
- Recipient name, delivery address and phone number
- Your contact details and gift-note message
- Order history (what was ordered, when, and payment method)
- Anonymous usage data such as pages visited and cart activity
How we use it
To wrap, deliver and support your order; to send delivery updates over Viber, WhatsApp or SMS; and to improve the store.
Payments
Payments run through eSewa, Khalti, FonePay, bank transfer or cash on delivery. We never see or store your e-wallet or banking credentials.
Sharing & retention
Your recipient's name, address and phone are shared with our delivery rider for the single purpose of completing delivery. Order records are kept for up to 24 months.
Your choices
Email [email protected] to request a copy of your data, correct it, or delete it.
