Legal
Terms of Service
By ordering from dreamybouquet.com you agree to the terms below — written in plain language, because fine print nobody reads protects nobody.
Orders & pricing
All prices are in Nepali Rupees (NPR) and include VAT where applicable. An order is confirmed once payment is completed or cash-on-delivery is accepted by our team.
Delivery
Same-day delivery applies to orders placed before 2:00 PM (Sunday–Friday) inside Kathmandu, Lalitpur and Bhaktapur; cakes and combos before 1:00 PM. Outside the Valley, delivery is next-day.
Freshness & quality
Natural bouquets are cut to order and should last 4–7 days with water and a cool spot. If fresh flowers arrive wilted or damaged, send us a photo within 24 hours and we will replace or refund.
Cancellations & changes
Cancel or change an order free of charge until it enters the wrapping stage — for most orders that is at least 2 hours before the delivery window.
Contact
Questions about these terms: [email protected] or +977 9709528705 (Viber & WhatsApp), Gaushala Chowk, Kathmandu 44600, Nepal.
